Once booked we will send you an invoice with your payment amount. You can pay directly through the invoice by visa, mastercard or applepay. The invoice will also provide the e-mail for e-transfer as well.
NOTE: We do not collect the balance on the day of the party, as we do not want to take away from the magic and excitement of the event.
If your pet has a tendency to jump up and get overly excited, we ask that you kindly put your pet outside or in another room. Since our costumes are custom made and of high quality, we want to eliminate the risk of damage. Thank you for your understanding and for your cooperation.
If you are planning an outdoor party, check to see if the area is protected from heat/sun, or from wet weather. A clean, dry shaded area for activities is appreciated. If you are planning an indoor party, we ask that you choose a room in your home that can accommodate a large circle of children, and a space where everyone can kick off their shoes and dance!
While our characters certainly do not expect a tip, it is always appreciated. Our performers work hard to provide you high end birthday party entertainment. If you would like to give your performer a tip, please pay them directly.
We also welcome your phone calls or emails after the event and look forward to any feedback you would like to share with us.
Thank you for reading our FAQ’s. Please do not hesitate to contact us, if you have additional questions that have not been listed.
We are located in Canada. Book your virtual princess party today. Ask us about birthday party ideas!
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